Help & FAQ
Quick answers to the questions we hear most.
Frequently asked questions
How do I place an order?
Add items to your cart, go to checkout, choose or add a delivery address, and place your order. Pay online (UPI, cards, netbanking — secured by Razorpay) or choose Cash on Delivery.
How does delivery work?
Orders are fulfilled by the seller and shipped to your address. You can track each order’s status from Your orders.
Can I cancel an order?
Yes — you can cancel an order from its detail page any time before it ships. Once it ships, you’ll need to request a return instead.
How do coupons work?
Enter a seller’s coupon code at checkout. If it’s valid for the items in your cart, the discount is applied before you place the order.
How do I start selling?
Open a free store from the Sell page, add your products, and you’re live. You only pay a commission when you make a sale.